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The Top 5 Reasons Why Your Recruiting Agency Fails

If you’re like most companies, you’ve probably outsourced your recruiting efforts to a third-party agency. And chances are you’ve probably had a less-than-satisfactory experience with said agency. Unfortunately, this probably means that your recruiting agency has failed you, or you’ve failed them, in one or more ways.


  1. It’s all about the numbers.

The biggest difference between a successful recruiting agency and a failing one is that the former is laser-focused on quality, while the latter is more concerned with quantity. A good recruiting agency will carefully vet candidates to ensure they’re a good fit for your company before ever sending them your way—even if that means their placement numbers suffer as a result. On the other hand, a bad recruiting agency will send you anyone and everyone in an effort to fill as many positions as possible as quickly as possible.  As a result, you’ll have to filter through many resumes from unqualified candidates, wasting your time and resources.


  1. It’s too slow (or too fast).

A good recruiting agency strikes the perfect balance between speed and quality. They understand that you needed candidates yesterday but also realize that rushing the screening process can lead to subpar placements. So they work as quickly as possible without compromising on quality. On the other hand, a bad recruiting agency will either take too long to send candidates your way or will flood your inbox with resume after resume without screening them properly first. In either case, you’ll be frustrated, wishing you’d just handled the recruitment process yourself.


  1. It doesn’t ‘get’ your company culture.

A good recruiting agency will go above and beyond to learn about your company culture before ever starting the recruitment process. They understand that a placed candidate needs to have the skills required for the job and fit in with your company culture.  On the other hand, a bad recruiting agency couldn’t care less about your company culture. Unfortunately, this often leads to mismatches and high turnover rates—neither of which are good for business.


  1. Its communication could be better.

A good recruiting agency understands the importance of open communication and keeps you in the loop every step of the way. They’ll let you know when new candidates are being considered and update you on their progress, providing the feedback you need. They also know how to separate facts about a candidate from opinions. On the other hand, a bad recruiting agency will go dark for long periods of time without any explanation and then spring new candidates on you out of nowhere. This lack of communication can be frustrating and make it difficult to trust them with such an important task.


  1. You’re not giving enough feedback.

The recruiting process requires feedback from both parties to be successful. Be proactive in moving each candidate through the process.  A slow recruiting process leads to lost candidates, and in a competitive job environment with scarce occupation skills, that’s something you can’t afford.  At each step of the process, do your part to move the candidate along efficiently. This feedback will help keep their recruiters engaged and excited about recruiting for your brand.

These are just a few of the many ways in which recruiting agencies can fail.  However, it’s also essential to evaluate your part of the relationship.  For example, are you moving on their candidates and rejecting them timely if necessary? In the end, if you’re not happy with the results your current agency is getting, don’t be afraid to cut ties and find a new one. After all, investing in an agency that will do things right is better than to keep pouring money into one that perpetually lets you down.


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